Tech leads

While a manager is responsible for their team's career management as we already learnt, a Tech Lead as the name implies is the leader of a department when it comes to operations. This position is assigned to a subject matter expert that masters the department's processes and tools. It's under their responsibility to manage the department's standard operating procedures and also to ensure cross-department processes are well-documented and understood on an organizational level.

His responsabilities is technology. His activities are as follows:

• to provide expert opinion and direction regarding processes

• to transfers LUNR knowledge and department's knowledge to others in our tech-session.

Tech leads' focus is on processes improvement. To do so they:

• resource allocation

• identifie and addresses process inefficiency

• establishe SOPs, Best Practices, and Playbooks

• provide the necessary tools

• maintain the documentation in the department's Confluence space

• ensure the department’s Knowledge Hub is correctly documented and up-to-date

• delegate tasks in Process Improvement project in Jira

• do task management and tracking

• do fire fighting.

Who should ideally become a tech lead? It can be an Individual Contributor Level 3 and UP, or a manager Level 1 or Level 2, Step 1 or 2. A manager at Level 2 Step 3 and above should have already grown another member of their team to be a Tech Lead, and be able to move on from being a Tech Lead themselves. You will learn more about the steps in the next chapter.